Shipping & Returns
Shipping Policy
At Pimento Spices Shop, we are committed to ensuring that our customers receive their purchases in a timely manner and in good condition. We offer competitive shipping rates and use only high-quality packaging materials to protect your order during transit. Please allow 2-5 business days for processing and an additional 2-7 business days for shipping, depending on your location.
If you have any questions or special requests regarding shipping, please don't hesitate to contact our customer service team. We're always happy to help!
Return & Exchange Policy
We want you to be completely satisfied with your purchase from Pimento Spices Shop. If for any reason you are not happy with your order, please contact us within 14 days of receipt to arrange for a return or exchange.
All returned items must be in their original condition and packaging, and must not have been used or opened. Please note that we do not cover the cost of return shipping, unless the item was damaged or defective.
If you have any questions or concerns about our return and exchange policy, please don't hesitate to contact our customer service team. We're always here to help!